Nationwide Mobile Banking

Nationwide Building Society

Join over 6 million of our customers who are using the Nationwide banking app for their everyday banking needs. It’s simple to get started. # I’ve never used the app before. How do I start? # Download the Nationwide banking app and follow the instructions on screen; you’ll need your Nationwide account details or customer number. You can log in with Face ID; Touch ID or passnumber if your device allows. Once you have set up biometrics on your account; you will be able to confirm new payments with Face ID or Touch ID. We will ask you to take a selfie. We might still need to verify your identity using your card reader; so please keep it somewhere safe just in case. # How safe is the Nationwide banking app? # Our Digital Banking promise means: • We'll refund any money taken from your account without your authorisation • We'll monitor and protect your account 24/7 with the latest technology • We'll provide you with education on how to stay safe including top tips and information on the latest fraud and scam trends Please see our website for full terms and conditions. T&Cs apply. # You can use the app to: # • View your accounts and statements; savings; loans; mortgages; credit cards and current accounts. • Browse our product offerings; and open new accounts. • Customise your banking app home screen. You can choose slimmer account tiles to see more on your screen. • Manage your payments – set up; cancel and amend standing orders in the app. You can cancel Direct Debits too. • Authenticate transactions in the internet bank and when shopping online. • Report lost; stolen or damaged cards. You can also freeze / unfreeze your debit card. • Add your cards to Apple Pay. • Download copies of your monthly statements for some accounts. • Search for or scan transactions at a glance. The app shows you pending transactions and includes easy identifiers such as brand logos and the organisation’s location and contact details. • Set savings goals and your own contactless payment limits. You can also turn off contactless payments. • Round up your spending and save the extra directly into your savings account. • If you ever find gambling becomes a problem for you; use the app to set a gambling block. • Personalise your settings to update your personal details; get text alerts and go paperless.